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Forums » Web Site and Forum » Can't uncheck "Private"

 
Can't uncheck "Private"
Mosley Hardy Mosley Hardy
Total Posts: 141

My usual workflow is to upload stitched Gigapans as “Private”, add the description later and uncheck “Private” to publish them. I just tried that workflow for the first time since the site redesign, and every time I uncheck “Private” and apply the change, I get “We’re sorry, but something went wrong.” I AM able to add the description and update successfully.

http://gigapan.com/gigapans/ccf27e3ed4e058aa86b… .
Customer Service Customer Servic...
Total Posts: 67

Hello Mosley,

We opened a customer service case for you and will be contacting you via email shortly with some follow up information and questions.

Mosley Hardy Mosley Hardy
Total Posts: 141

Still not working. I get this message when I try to remove the PRIVATE flag:

The change you wanted was rejected.
Maybe you tried to change something you didn’t have access to.

Angelko Krstanovic Angelko Krstano...
Total Posts: 103

Mosley, you should now be able to make your gigapans public.

Angelko Krstanovic Angelko Krstano...
Total Posts: 103

Should anyone else encounter this same issue, please post here or message me.

Mosley Hardy Mosley Hardy
Total Posts: 141

That fixed it – thanks.

ionut macri ionut macri
Total Posts: 1

same probleme here
http://gigapan.com/gigapans/fc15c00aa4ab9769198…
and here
http://gigapan.com/gigapans/8fba5a6749f95841e99…

Angelko Krstanovic Angelko Krstano...
Total Posts: 103

Ionut, it’s fixed for you as well. Please try again.

Eddie S Eddie S
Total Posts: 7

I have the same issue:
http://gigapan.com/gigapans/d828196b2d203bd268e…

Thanks

Angelko Krstanovic Angelko Krstano...
Total Posts: 103

Eddie, please try now and let me know. Thanks!

Eddie S Eddie S
Total Posts: 7

All is good now. thank you.


Forums» Web Site and Forum » Can't uncheck "Private"