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Welcome to the GigaPan Forum!

This is the place for Gigapan.com members to offer peer-to-peer support for exchanging tips, ideas, comments, etc.

Those who need direct technical assistance with their GigaPan EPIC Series imagers, stitching software or gigapan.com membership account should contact us.

Forums » Gigapan Mechanism » Gigapan hardware bugs and feature requests

 
Gigapan hardware bugs and feature requests
Tim Brown Tim Brown
Total Posts: 53

Can someone from Gigapan let us know the best place to post feature requests and bug reports for the Epic hardware? I emailed someone our GP sales rep recommended at Gigapan but never got a reply. It would be nice to know that someone is out there listening to our feedback.

Customer Service Customer Servic...
Total Posts: 67

Tim,

To report a bug or submit a feature request, visit http://www.gigapan.com/cms/support/contact-support and click the ‘tech support’ link. Under ‘Please provide additional detail’ you’ll find a pull-down menu to report a problem, submit a feature request or ask a question. Looking forward to hearing from you.

masao yamamichi masao yamamichi
Total Posts: 1

Please add the “2:3” “3:4” “9:16” to “Aspect Ratio” of “Export Option” of “Option” the firmware of Gigapan EPIC Pro. That way, I will be able to use the camera vertical. Method of representation is one more reason.


Forums» Gigapan Mechanism » Gigapan hardware bugs and feature requests