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Welcome to the GigaPan Forum!

This is the place for Gigapan.com members to offer peer-to-peer support for exchanging tips, ideas, comments, etc.

Those who need direct technical assistance with their GigaPan EPIC Series imagers, stitching software or gigapan.com membership account should contact us.

Forums » Stitch » Problem 360

Problem 360
MediaPila MediaPila
Total Posts: 30

Hi, when i make one panoramic 360 in the software allways have this black line:


how can i do to remove this?

Thanks for all

MediaPila MediaPila
Total Posts: 30

I forgot something, this is the “union” of the first row and the last row.


MediaPila MediaPila
Total Posts: 30

This forum is dead? Where is the tech support of Gigapan??

Angelko Krstanovic Angelko Krstano...
Total Posts: 103

This is a community forum MediaPila :) For purely customer support help use the Customer Support contact form on the bottom of every page on this website.

Phil Hotten Phil Hotten
Total Posts: 21

Which software are you using ?

Paul Emous Paul Emous
Total Posts: 11

I have the same problem → https://dl.dropbox.com/u/1585582/Stitchline.png

Any idea why it occurs?

I am using the latest Gigapan Stitch software (2.1.xx)

Paul Heckbert Paul Heckbert
Total Posts: 32

Paul E.: you contacted customer support and got a reply that way. You independently contacted me and got a reply that way, also. You also posted here.

For everyone else:
Paul E. didn’t say, but it appears that the PNG picture he gave a link to came from the viewer inside Stitch. Yes, we currently have a small bug that can cause the seam to be visible where the left and right edges of the image wrap around to make a 360 degree picture. There’s not currently a fix for that within Stitch, but the following might work:
In Stitch, export to TIFF.
In Photoshop (or similar) retouch or crop the left and right edges to clean them up.
Use GigaPan Upload to upload to gigapan.com.
Use web browser to geolocate your gigapan and set field of view to 360 degrees.
Use Google Earth to view.

If you try that, please let everybody know if it works. Thanks.

-Paul, GigaPan Stitch developer

Forums» Stitch » Problem 360