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Forum


Welcome to the GigaPan Forum!

This is the place for Gigapan.com members to offer peer-to-peer support for exchanging tips, ideas, comments, etc.

Those who need direct technical assistance with their GigaPan EPIC Series imagers, stitching software or gigapan.com membership account should contact us.

Recent Posts
joaquin fabrega joaquin fabrega
Posted: Apr 5, 2015

Topic: Gigapan Mechanism / tilt stepper motor

Hi.
The tilt stepper motor of my GigaPan Epic Pro is not working properly.
The motor is manufactured by OE motor, in their webpage the have the 42BYG family but do not have the 3940-64 model.
Does anyhow knows where I could get a similar stepper motor to the OE motor 42BYG3940-64 or the following information: step angle, volt and amps, and torque of this stepper motor?
Thanks.

Frank Johnston - whatpics.co.uk Frank Johnston ...
Posted: Apr 3, 2015

Topic: Web Site and Forum / Gigapan in my website

Hi Marilia – Try this link
http://www.gigapan.com/cms/create-embed

It has screen shots as well to assist in the process – Hope this helps – Good luck

marilia vasconcellos marilia vasconc...
Posted: Apr 1, 2015

Topic: Web Site and Forum / Gigapan in my website

How I put a Gigapan in my Website? Someone can help me?

MJ McMahon MJ McMahon
Posted: Mar 19, 2015

Topic: Web Site and Forum / view count

It is working…wonderful… many thanks to the folks that fix this issue!

MJ McMahon MJ McMahon
Posted: Mar 19, 2015

Topic: Web Site and Forum / View counts - do my eyes deceive me?

This s great news…delighted here!

Nathan Wong Nathan Wong
Posted: Mar 18, 2015

Topic: Web Site and Forum / View counts - do my eyes deceive me?

I just looked at the Gigapans and there’s an actual view count! It appears it has been fixed! The views count appears to have started when the person fixed it so the ones from the past won’t show any unless someone actually views it now.

Thank you to the person that fixed it!

Miroslaw Wesiora Miroslaw Wesior...
Posted: Mar 13, 2015

Topic: Stitch / Cannot download software

Welcome to the forum!
I would like to share some important information concerning the registration of automatic GigaPan heads (Epic, 100, PRO).
Since the company was sold at the end of 2014, resulted a problem with the registration
and inability to download the software Gigapan Stitch from the gigapan.com.
At present, the case is explained. The head should be registered on the new site of the present owner of the company:
http://www.omegabrandess.com/products/Gigapan. Old site unfortunately, is almost dead.
I was able to register the head (secondhand) and download the software without any problems.

Boris Gonschorek Boris Gonschore...
Posted: Mar 11, 2015

Topic: Upload / Can't upload.

I am unable to ad the geolocations to my pictures.
They are in the photos, but not taken rom there to gigapan.
I am unable to use the Google Earth plug in too – so I am unable to ad these informations with it too.
Could you help me please?

Nathan Wong Nathan Wong
Posted: Mar 6, 2015

Topic: Web Site and Forum / view count

It’s so sad that such a promising technology seems to have just died. The website was/is fantastic, though many of the panoramas aren’t really made using a Gigapan unit. I’m hoping someone comes in an at least gets rid of the spam that this site seems to be getting and maybe fix the view counts. Unfortunately I’m starting to believe that eventually even this site will disappear.

Peter van North Peter van North
Posted: Mar 5, 2015

Topic: Web Site and Forum / view count

Hi

I don’t think there is anybody left to listen. I think Jason Larson may be working with their investors to salvage something but I don’t think there are any support staff

http://www.oregonlive.com/silicon-forest/index….

Hang in there an see what happens but it is not looking good.

Frank Johnston - whatpics.co.uk Frank Johnston ...
Posted: Mar 4, 2015

Topic: Web Site and Forum / view count

I did e-mail who I thought could help on this point 3 weeks ago & received a cautious reply – as yet no change.
Q: who is responsible for administering this site?
When the buyout by http://www.omegabrandess.com/GIGAPAN was imminent any conversations about Gigapan & its future were deleted hastily and spam was also cleaned. Since then nothing. Let’s keep this thread going until someone takes notice.

Peter van North Peter van North
Posted: Mar 4, 2015

Topic: Web Site and Forum / view count

Viewcounts are not working for anybody

New Gigapans added in the last three or four weeks have a count of zero

The viewcounts on older gigapans are not increasing

Its broken

MJ McMahon MJ McMahon
Posted: Mar 4, 2015

Topic: Web Site and Forum / Getting more gigapans geocoded

You can convert from degreee, minutes, seconds to decimal at:

http://www.fcc.gov/encyclopedia/degrees-minutes…

MJ McMahon MJ McMahon
Posted: Mar 2, 2015

Topic: Web Site and Forum / view count

I have experienced the same problem for the last week or so. Your posting is the only reference to the issue I could find…

Mark Rich Mark Rich
Posted: Mar 1, 2015

Topic: Stitch / Cannot download software

Hi Jake,

Unfortunately you are not going to get far in chasing Gigapan. Basically apart from this site they are not in existence.

These links may cast some light on the picture for you:

http://www.oregonlive.com/silicon-forest/index….

http://www.omegabrandess.com/GIGAPAN

The interesting point in the first article is that the new hardware owner doesn’t appear to control the software. And it is important to realise that neither Gigapan or OmegaBrandess are selling the product (so OmegaBrandess in particular are certainly not at fault with the no software or support issue). It is only resellers with old stock that cause the problem now.

This is an out of date listing for software alternatives, a number of which are free:

http://www.360rage.com/panorama-software.php

You should also Google Microsoft ICE

Like you, I have an Epic Pro without the official software. After trialing a few of the alternatives I now use Autopano Giga (Beta version) most of the time. Expensive, but it shows the work put in. Some of the freebies are however very good.

On a sidebar, if you have indeed just purchased your Pro from a dealer rather than private, you may want to contact them to discuss that they have sold a product known to be without software?

Good luck, and let’s all hope that the product and full website can come back some time.

Jake Humphrey Jake Humphrey
Posted: Mar 1, 2015

Topic: Stitch / Cannot download software

Can anyone help with this? I have had my gigipan for a while now and have not been able to use it. Im pretty disappointed with gigapan since they have not replied to my emails.

R Bruijn R Bruijn
Posted: Feb 21, 2015

Topic: Web Site and Forum / view count

wunder why my viewcount doesnt work, it stays on 0

Jake Humphrey Jake Humphrey
Posted: Feb 20, 2015

Topic: Stitch / Cannot download software

I recently purchased a gigpan epic pro and went to download the software, but the site says to contact accounts receivable. I am a little frustrated since the customer service has not responded and none of the contact links work.

Nathan Wong Nathan Wong
Posted: Feb 18, 2015

Topic: Gigapan Brand / No support

I agree about ICE. They have a brand new version that was just released. I haven’t had a chance to try it out with a structured Gigapan yet. Maybe it’ll be better.

Autopano might work, but many like this: http://www.ptgui.com/info/panorama_software.html

It’s free too. It was a bit too confusing for me, but perhaps you can figure it out.

Chris Adlard Chris Adlard
Posted: Feb 17, 2015

Topic: Products / Gigapan Tag

Thanks Ronnie – much appreciated :)

Ronnie Miranda Ronnie Miranda
Posted: Feb 12, 2015

Topic: Products / Gigapan Tag

Hi Chris,
GPXtag is a better alternative to GigaPan Tag. It has more features and functions. Check out http://www.gpxtag.com

Chris Adlard Chris Adlard
Posted: Feb 11, 2015

Topic: Products / Gigapan Tag

Hi – I want to buy Gigapan Tag but have received no reply from Gigapan. Anyone know how/where to purchase it or why the contacts aren’t working?
Chris.

Nir Levy Nir Levy
Posted: Feb 7, 2015

Topic: Digital Cameras on Gigapan / Epic Pro with Panasonic GH4 or GH3

Hello,

i have the epic pro and i want to use it with my new Panasonic GH4 but the control cable that came with the EPIC PRO only trigger the video and NOT the stills.
What should i do ?

Thank you.

Alexander Marcopulos Alexander Marco...
Posted: Feb 7, 2015

Topic: Gigapan Brand / No support

I’ve been using ICE for a while now, but the structured pano function seems to create more errors then the gigastich software.

Nathan Wong Nathan Wong
Posted: Feb 7, 2015

Topic: Gigapan Brand / No support

By the way, get Microsoft ICE. It’s a good, free stitch program that I use more than the Gigapan stitch program. Autopano is also a good one, though a little expensive.