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Forum


Welcome to the GigaPan Forum!

This is the place for Gigapan.com members to offer peer-to-peer support for exchanging tips, ideas, comments, etc.

Those who need direct technical assistance with their GigaPan EPIC Series imagers, stitching software or gigapan.com membership account should contact us.

Recent Posts
Quoc Ngo Quoc Ngo
Posted: Mar 25, 2014

Topic: Stitch / Can't Register; No Stitch?

Same boat here. It’s been 1 week with no respond from GigaPan. Are they all busy with flight MH370’s searching?
Come on, Customer Service!

Mosley Hardy Mosley Hardy
Posted: Mar 25, 2014

Topic: General Gigapanning / Camera mounting problems

Does your 70-200 not have a tripod foot on it, or the option to add one? That’s what’s typically used as the mounting point because it’s usually placed near the center of gravity of lens+camera.

If it’s a 70-200 F4, try this link:

http://www.rakuten.com/prod/tripod-mount-ring-f…

Tony Evans Tony Evans
Posted: Mar 25, 2014

Topic: General Gigapanning / Camera mounting problems

Got the new Gigapan Pro today and within two min I had to take to it with a saw.. Who designed this machine? I have a Canon 5D mark iii with battery grip. The baseplate silver screw was two big and hit the grip. That was the first of many problems..
I am using a 70-200mm L with a 2xconverter… the unit will not hold it’s position because the weight is not even over the pivot point because that is where it has to be.. I have cut the massive base plate screw in half and now the camera fits but when the camera is in the correct position, the weight is out of balance and the unit moves… any suggestions..?

Andrew Munro Andrew Munro
Posted: Mar 22, 2014

Topic: Digital Cameras on Gigapan / Epic Pro & 1DX

I have just purchased the Epic Pro for my 1DX and have encountered the following issues and wondered if others have come across the same things

1 – The 1DX is identified as a compatible camera with the Epic Pro but it does not drop down far enough on the cradle to centralise the lens with the rotation point.

2 – HDR I can get my 50D to do HDR but the 1DX does not do it. the pro says it is taking the picture but nothing happens in either auto or manual focus.

I must admit I am finding the pro not very good with the 1DX and also the customer support being rather pathetic as I have raised a support ticket over a week ago and nothing back from Gigapan re the 1DX compatibility. getting close to sending it back as not working / fit for purpose.

Really want it to work but getting very frustrated.

Andy

T. Noff T. Noff
Posted: Mar 22, 2014

Topic: Stitch / Can't Register; No Stitch?

I recently bought an Epic 100, but the serial number is not recognized when I try to register it. I did buy the hardware from Amazon, so could that be the issue? It still comes with the pamphlet prompting me to register to receive a copy of Stitch, and so far Customer Service hasn’t responded to my questions. Has this happened to anyone else?

Joseph Saracino Joseph Saracino
Posted: Mar 22, 2014

Topic: Embedding / Embedding Sample Code -- fullscreen, snapshots, large views

A few more updates checked into the github repository: https://github.com/barneyzang/gigapan-embedlarge

- fixed problem where maps were only loading into the top left corner
- more cleanup / optimizations
- Note that it’s now possible to force use of the SeaDragon viewer via a parameter in the url: “&viewer=sd”

For example: http://saracino.com/gigapan-embedlarge/gigapan….
(note that the forum software appears to be munging the ampersand in the url. It should be:
/gigapan.large.php?id=146069&viewer=sd
Here’s another link: http://tinyurl.com/m6olgq9

Sample links earlier in the thread have been updated.

— Joe

Glen David Short Glen David Shor...
Posted: Mar 22, 2014

Topic: Gigapan Mechanism / 1 World Trade Center Epic Pro

Maybe its a “trade secret”. You could ask these guys, contracted to fabricate the boom http://www.citizen-times.com/article/20140312/N…

dfs fds dfs fds
Posted: Mar 21, 2014

Topic: Photo Editors / photoshop being weird!

do you have any other image processing application. there are so many image software has the same functionalities as photoshop. they gives you the ability to read, view and create all kinds of image formats, such as tiff, bmp, jpeg png and so on.

Glen David Short Glen David Shor...
Posted: Mar 20, 2014

Topic: General Gigapanning / Geolocation Problem

This week I upgraded from Vista 32bit to Windows 8 64bit, and it still doesn´t work in either default nor “Switch to simplified Google Maps view” modes. No Google Earth tabs or other windows running, yet I can see google maps if I open in a separate window. I installed the latest google earth plug-in, no help. Yet Google maps integrates faultlessly in my two GPS programs, on the same computers. I still geolocate, because I usually take photos of my handheld GPS unit, but it is usually easier to use the gigapan-google map interface.

Ron Schott Ron Schott
Posted: Mar 19, 2014

Topic: General Gigapanning / Geolocation Problem

Geolocation is working fine for me. Win7-64bit, Chrome browser. I’d suggest making sure you don’t have any other tabs/windows open that are running Google Maps/Earth, as that’s caused me problems in the past.

You do have the Google Earth browser plug-in (http://www.google.com/earth/explore/products/pl…) running, don’t you?

Glen David Short Glen David Shor...
Posted: Mar 19, 2014

Topic: General Gigapanning / 150mp sensor

I wonder if and when this new sensor technology will filter into cheap cameras – would be great for gigapanographers http://petapixel.com/2014/03/19/gpixel-announce…

Glen David Short Glen David Shor...
Posted: Mar 19, 2014

Topic: General Gigapanning / Geolocation Problem

I use Chrome, and it doesnt work ´for me either. It wasn’t always like that, but in the last few months that problem has existed, ever since they upgraded other parts of the website. Seems the geolocation option got lost somehow in the process.

Martin Taylor Martin Taylor
Posted: Mar 16, 2014

Topic: General Gigapanning / Geolocation Problem

I raised a support issue – I’ve yet to hear anything back from them.

Simon Bolivar Simon Bolivar
Posted: Mar 14, 2014

Topic: General Gigapanning / Sports arena gigapan

Thank you very much Terry, I appreciate your link !!

Stefano Stefano
Posted: Mar 14, 2014

Topic: General Gigapanning / Geolocation Problem

Same here with Waterfox (Firefox 64bit) and Internet Explorer

Martin Taylor Martin Taylor
Posted: Mar 13, 2014

Topic: Web Site and Forum / Getting more gigapans geocoded

I’m new to the whole gigapanning thing but I’m having trouble geolocating anything. Is there something wrong with the site or is it just me? I’ve tried 3 different machines and 3 different browsers. A loading wheel just keeps spinning by the “changes saved” text.

Martin Taylor Martin Taylor
Posted: Mar 13, 2014

Topic: General Gigapanning / Geolocation Problem

I’m new to the whole gigapanning thing but I’m having the same issue. Is there something wrong with the site or is it just me? I’ve tried 3 different machines and 3 different browsers.

fds fdsfd fds fdsfd
Posted: Mar 12, 2014

Topic: Embedding / Default zoom?

in the image viewer, it support zoom in and zoom out image in a certain percentage. but to set a default zoom would be more wonderful. now many sites are using this function to load image. hope it become common and used by us.

tag:image zooming

Mosley Hardy Mosley Hardy
Posted: Mar 12, 2014

Topic: Gigapan Mechanism / 1 World Trade Center Epic Pro

I didn’t really expect a response from Gigapan, but I’m an eternal optimist. I even emailed customer service and asked them to look at this thread and please have someone comment. Crickets. . .

There was a time not that long ago when we would have gotten at least some polite comment from a company spokesperson. There was also a time slightly longer ago (in the months during/after the original beta period)when we would have been told in at least general terms what was done, probably by the engineers themselves.

Gigapan says that they’re trying to rebuild and strengthen the company after the recent purges.

Unfortunately they seem to have forgotten about us die-hard users, who used to be the loudest cheerleaders and evangelists for the brand. I think we could be of help in rebulding the brand if we felt like we were “on the team” again. /rant

ngialle ngialle
Posted: Mar 12, 2014

Topic: Digital Cameras on Gigapan / 300 or 400mm on a 5DmkII

Hi,
I currently have a 5DmkII with a 135mm 2.0 L lens. I would like to have more details in my gigapans and are currently looking at the Canon EF 300mm F4L IS USM and the Canon EF 400mm F5.6L USM. I am mostly taking photos of rockfaces on 1-2km + distance. Any recomandations?

The 300mm is recomended in some posts, what about the 400mm?

We have a epic pro.

Thanks
-helge

Juergen Roth Juergen Roth
Posted: Mar 8, 2014

Topic: General Gigapanning / Exposure Locking with Canon 7D

Hi all,

took the gigapan out for its first spin this morning shooting the Boston skyline. I used it with my Canon 7D and 70-200mm lens. The exposure locking of the camera doesn’t keep it locked all the way which is why I blew out parts of the image – any idea how to set the right setting to lock the exposure correctly for the entire time the gigapan is taking pictures.

Good light and happy photo making! Juergen
@NatureFineArt

Jasmine Brown Jasmine Brown
Posted: Mar 7, 2014

Topic: General Gigapanning / iPhone 360 DIY bracket

Thats pretty cool but its pretty large hardware.

There was an interesting project on Kickstarter last year which was also motorized.

Ta.
Jasmine from CouponsHQ

Glen David Short Glen David Shor...
Posted: Mar 6, 2014

Topic: General Gigapanning / 1 World Trade Center Gigapan BTS

Video was interesting – made me giddy a few times – and I wonder if they used a helicopter to get some of the shots of them shooting. Obviously a big project with a big budget. Also wonder why the test shoot came up with an empty file folder.

Mosley Hardy Mosley Hardy
Posted: Mar 6, 2014

Topic: Gigapan Mechanism / 1 World Trade Center Epic Pro

Here’s a message that I posted in the general forum:

http://www.gigapan.com/forums/1/topics/673

An Epic Pro was used on a jib at the top of 1 World Trade Center to shoot a pano. Given the 20+ mph wind and the fact that they also used it UPSIDE DOWN, they must have made some modifications to the stock unit in order to get sharp photos. It would have at least been “tightened” considerably to eliminate the wobble that we all know so well.

I’d really REALLY like to know what mods they used, and if any of them could be made available to us mere mortals.

Mosley Hardy Mosley Hardy
Posted: Mar 6, 2014

Topic: General Gigapanning / 1 World Trade Center Gigapan BTS

This is a very interesting behind the scenes video about the shooting of a Gigapan from the top of 1 World Trade Center by Gigapan and Time Magazine.

http://ti.me/MBJbZ8

and here’s a link to the Time site:

http://time.com/world-trade-center/

I’m hoping we can persuade the Gigapan folks to let us in on the modifications they made to the Epic Pro to make it “tight” enough for this shoot.