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Forum


Welcome to the GigaPan Forum!

This is the place for Gigapan.com members to offer peer-to-peer support for exchanging tips, ideas, comments, etc.

Those who need direct technical assistance with their GigaPan EPIC Series imagers, stitching software or gigapan.com membership account should contact us.

Recent Posts
Frank Johnston - whatpics.co.uk Frank Johnston ...
Posted: May 13, 2015

Topic: Upload / color change in uploaded image

What’s your workflow. I.e are you shooting JPEG or RAW files & in what order are you processing them? Also which rendering system are you using? Mosley was correct in his advice. Personally I shoot RAW to Lightroom JPEG > Kololor Autopano PSB > Photoshop. Hope this helps

Frank Johnston - whatpics.co.uk Frank Johnston ...
Posted: May 13, 2015

Topic: Web Site and Forum / Getting more gigapans geocoded

Thanks to Mark Rich – That makes much easier

Mosley Hardy Mosley Hardy
Posted: May 12, 2015

Topic: Memberships / How do a I get a Stitch Software?

You can download the software from the site of the new owner of the hardware.
http://www.omegabrandess.com/products/Gigapan

Louise Pedroso Louise Pedroso
Posted: May 10, 2015

Topic: Memberships / How do a I get a Stitch Software?

I bought my GigaPan robot at 10/14/2008, when it was still a Imager Beta. Now, I am looking for the Stitcher software for Mac OS and I would like to know if I have to pay for this or if there is some free stitcher software for mac to work with my Imager Beta (Gigapan from 2008).

I didn’t find any way I could contact GigaPan by e-mail and I live outside US. That’s because I’am asking this here in the forum.

Chris Johnson Chris Johnson
Posted: May 6, 2015

Topic: Gigapan Mechanism / Skipping Epic Pro

Hello all,

I’ve been using my Gigapan for a little while now but unfortunately lately I’ve been having problems with the hardware.

I find it difficult to explain the problem but basically when the Gigapan is moving along it does this skipping thing where it makes a loud ticking noise and can’t move in the direction it’s trying to move in (basically it gets jammed). This obviously causes the entire Gigapan to go out of sync and ruins the day for me. This has ruined my day a few times now.

Is there a way to fix it?
Does it need lubricating?
Do I need to post a youtube link to a video of the problem?

Thanks in advance,
Chris

Mark Rich Mark Rich
Posted: May 6, 2015

Topic: Web Site and Forum / Getting more gigapans geocoded

Thanks Ron for the heads up on Google Earth. Your fix works for Internet Explorer, I’m sure there is some setting somewhere else for Google Chrome. And thanks for all the great images.

Frank, all I do at the moment is use Google maps. Centre your location in the middle of the screen at maximum zoom. The decimal location is then in the URL immediately after the @. Paste the numbers back into the two location fields in the Geolocate screen ignoring the spinning wheels. Press Save Changes and then View Gigapan. Never been more than three or four feet out. And no calculations! Of course the angled satellite view is always fractionally different to the map view. Something for Google to work on.

Gigapan Curator Gigapan Curator
Posted: May 1, 2015

Topic: Products / What's up with the Gigapan store?

Send us an email, customerservice@gigapansystems.com

We can help you purchase a copy.

Mosley Hardy Mosley Hardy
Posted: May 1, 2015

Topic: Upload / color change in uploaded image

If you’re editing them in Photoshop it may be a profile issue. Make sure the embedded profile is sRGB before you upload.

CMFA CMFA
Posted: May 1, 2015

Topic: Products / What's up with the Gigapan store?

Hello,
I have the same problem, wants to buy the software GigaPan Capture Studio, all links lead nowhere

Thanks CMFA

Dennis Dilmaghani Dennis Dilmagha...
Posted: Apr 30, 2015

Topic: Upload / color change in uploaded image

I find the color of my uploaded image (TIFF or JPEG) becomes flatter and less colorful.

The color actually shifts.
For example, the color of a sky changes from blue to almost purple.

Am I doing something wrong?

see www.gigapan.com/gigapans/171994

Thanks

Gigapan Curator Gigapan Curator
Posted: Apr 28, 2015

Topic: Gigapan Mechanism / EPIC Pro unable to resume panorama

Glad you got it working!

Rodrigo Ramos Rodrigo Ramos
Posted: Apr 28, 2015

Topic: Gigapan Mechanism / EPIC Pro unable to resume panorama

Update, I just perfomed a firmware update and the resume worked perfect!

Frank Johnston - whatpics.co.uk Frank Johnston ...
Posted: Apr 27, 2015

Topic: Web Site and Forum / Getting more gigapans geocoded

Thanks to MJ McMahon. I used the decimal converter link she supplied in this thread for http://gigapan.com/gigapans/169809.
It places the image in the right vicinity albeit about 3 miles east. I must admit I’m totally lost with this this procedure and do not know how to correct it. Any ideas please. Thanks

Rodrigo Ramos Rodrigo Ramos
Posted: Apr 23, 2015

Topic: Gigapan Mechanism / EPIC Pro unable to resume panorama

Hi,

I tried to retake a panorama using the “Panorama Memory / Previous” option. After selecting the initial picture with the arrows and pressing OK the EPIC Pro started from the first position of the panorama instead of resuming from the one I selected with the arrows.

Anyone else with the same issue? Software bug?

Thanks,

Rodrigo

Gigapan Curator Gigapan Curator
Posted: Apr 20, 2015

Topic: Products / What's up with the Gigapan store?

The Gigpan Hardware division was sold last year, as noted in this forum and widely on the web. You can purchase the products and find support for them at:

http://www.omegabrandess.com/products/Gigapan

Thanks – Gigpan

iman daemi iman daemi
Posted: Apr 20, 2015

Topic: Products / What's up with the Gigapan store?

the store is not working and it show error, I want to buy stitch.Efx, but I don’t know the price and the store doesn’t work.

MICHAEL HALBERSTADT MICHAEL HALBERS...
Posted: Apr 15, 2015

Topic: Digital Cameras on Gigapan / gigapan pro with sony A-7

I’d like to know as well. I bought the Gigapan Epic Pro when I used Canon. I just assumed that all the cables that came with it would work on Sony. Unfortunately as best as I can tell it doesn’t work with my (new) A7R.

Steffin Stephen Steffin Stephen
Posted: Apr 10, 2015

Topic: Cold-weather Gigapanning / Does it work in cold weather?

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Gigapan Curator Gigapan Curator
Posted: Apr 7, 2015

Topic: Gigapan Brand / No support

You can register your products here and receive Stitch.

http://www.omegabrandess.com/products/Gigapan

Previous comments are correct, we are currently in a temporary hold pattern, few volunteers doing what they can to support the products.

Positive changes are happening soon though!

Ron Schott Ron Schott
Posted: Apr 6, 2015

Topic: Web Site and Forum / Getting more gigapans geocoded

The geolocate feature still works, but you have to click in your URL bar to enable it. This is part of the ongoing deprecation of the Google Earth plugin API. Read more about it here.

Rick L. Rick L.
Posted: Apr 6, 2015

Topic: Embedding / Android gigapan viewer problem

I’ve embedded some gigapan images in a WordPress site, however when viewed using an android Samsung S4 phone and the default internet viewer, only black boxes and the navigation controls appear until the phone is rotated, which then causes the images to appear.

Any help to fix this issue would be appreciated.

Thanks,
R.L.

Richard Challis Richard Challis
Posted: Apr 6, 2015

Topic: Web Site and Forum / Getting more gigapans geocoded

As far as I can see the geolocate function is broken. When I click on geolocate this panorama it just goes into an endless attempt to load something (I don’t know what it’s trying to load because I never get to see it!- catch 22).

Frank Johnston - whatpics.co.uk Frank Johnston ...
Posted: Apr 3, 2015

Topic: Web Site and Forum / Gigapan in my website

Hi Marilia – Try this link
http://www.gigapan.com/cms/create-embed

It has screen shots as well to assist in the process – Hope this helps – Good luck

marilia vasconcellos marilia vasconc...
Posted: Apr 1, 2015

Topic: Web Site and Forum / Gigapan in my website

How I put a Gigapan in my Website? Someone can help me?

MJ McMahon MJ McMahon
Posted: Mar 19, 2015

Topic: Web Site and Forum / view count

It is working…wonderful… many thanks to the folks that fix this issue!