1. Skip to navigation
  2. Skip to content
  3. Skip to sidebar


Welcome to the GigaPan Forum!

This is the place for Gigapan.com members to offer peer-to-peer support for exchanging tips, ideas, comments, etc.

Those who need direct technical assistance with their GigaPan EPIC Series imagers, stitching software or gigapan.com membership account should contact us.

Recent Posts
Graham Toal Graham Toal
Posted: Oct 25, 2014

Topic: Products / Do you have an Epic PRO? (Need charger info)

I’ve mislaid the charger for my Epic PRO – could anyone who has one please let me know the specs so I can find a replacement, please? (voltage, max current, center tip polarity)

I know it’s a 7.2V battery but I’m guessing the charger/psu needs to be 8 or 9V?

I’m assuming a regular power supply will work or does it have to be a proper charger that detects the voltage and cuts off when full, like LIPO chargers do? (I’m not sure of the requirements for NiCad cells.)

Just in case this site dies (looks like they’re not paying the hosting fees any more) would you mind mailing me at gtoal@gtoal.com please?

Much appreciated, thanks!


Ray Broomall Ray Broomall
Posted: Oct 23, 2014

Topic: Digital Cameras on Gigapan / gigapan pro with sony A-7

When will Epic Pro be compatible with Sony’s A7r

Ron Hipschman Ron Hipschman
Posted: Oct 2, 2014

Topic: Cold-weather Gigapanning / Does it work in cold weather?

I have the Gigapan beta mount and I did get it to work in -40C (or -40F, since they are the same…) at the South Pole. See here:

“South Pole Pan”:http://www.gigapan.com/gigapans/14200

HOWEVER… I had to make a “glove” that fit over the entire mount that had pockets sewn in for hand warmers. Luckily, I had tested this before I went in a giant freezer at -35C where they store ice cores in Denver. See PARTIAL (before malfunction) pan here:

“National Ice Core Lab”:http://www.gigapan.com/gigapans/5414

If you can, keep it warmer somehow.

Jonathan Berger Jonathan Berger
Posted: Sep 4, 2014

Topic: Cold-weather Gigapanning / Does it work in cold weather?

hi can somebody told me if it work at minus 20┬░celcius? Like in a big frozen cellar?

Mark Busuttil Mark Busuttil
Posted: Sep 3, 2014

Topic: Gigapan Brand / Print Sales Accounting


I have tried Numerous times to contact gigapan support plus gigapan store in the past 26 days with no response. so i thought i try contacting you. My issues are i have been a member April 2012 and purchased gigapan stitch efx i had to recently reformat my computer and tried to install software again with the key i was given but says i have only 14 days trial. second issues is i purchased Nikon 10 pin cable and have not received it after 26 days. I am in deprate need of the cable as my gigapan epic pro is useless with out it. I am very disappointed In the service i am receiving at the moment. can you please let me know of the progress.


Mark Busuttil

Ron Schott Ron Schott
Posted: Aug 30, 2014

Topic: Web Site and Forum / Print Pricing

Members see the print pricing of their own GigaPans when logged in. Other members and the non-logged in users don’t see print pricing unless you’ve authorized it. If you want to see the site as a member of the general public would, just log out and then go look at one of your own GigaPans.

Tim Bartek Tim Bartek
Posted: Aug 30, 2014

Topic: Web Site and Forum / Print Pricing

I have a basic membership and I don’t sell my photos but somehow “Print Pricing” shows on each of my images in various ranges from $4.00 to $601.00 or something similar. I can’t see where I can turn this feature off. Can anyone help? Thanks