1. Skip to navigation
  2. Skip to content
  3. Skip to sidebar


Welcome to the GigaPan Forum!

This is the place for Gigapan.com members to offer peer-to-peer support for exchanging tips, ideas, comments, etc.

Those who need direct technical assistance with their GigaPan EPIC Series imagers, stitching software or gigapan.com membership account should contact us.

Recent Posts
Alan_Whyte Alan_Whyte
Posted: Nov 24, 2013

Topic: General Gigapanning / Multiband or Linear in Autopano Giga 3

Can anyone tell me the advantages that might be gained in using linear blending as opposed to multiband blending when outputting a file in autopano giga 3. I thought that by changing the way I shot a pano I would get more consistent results, I moved from column down to row down hoping the skies would come out more uniform but am getting the stripes down the picture, overlap is set to 35 percent and have tried various focal lengths but it seems more obvious with longer focal lengths. Have tried the plugin in autopano that is for vingetting and chromatic aberration but it does not make any difference, at the moment I feel that this is all trial and error but when I do get it right the next one always seems to be wrong even if I have done exactly the same thing.

Any help would be much appreciated as I do want to improve and get these as good as I can.

Also noticed for anyone that’s having this problem , when you have Liveview on all your shots are doubled up so a pano having 50 shots would give you a hundred.

Andrew Golden Andrew Golden
Posted: Nov 23, 2013

Topic: Web Site and Forum / Visit counter ?

The image I uploaded yesterday is still stuck at zero views as well, even though there have been a couple snapshots taken, so clearly some people have viewed it. Why is the number even shown if the site doesn’t accurately track the data?

Mosley Hardy Mosley Hardy
Posted: Nov 18, 2013

Topic: General Gigapanning / Gigapan going across instead of down

Absolutely. Look in the imager menu for PIC ORDERING under EXPERT OPTIONS. The option you need is Rows-Down

Alan_Whyte Alan_Whyte
Posted: Nov 18, 2013

Topic: General Gigapanning / Gigapan going across instead of down

Can anyone tell me if it is possible to change the way the gigapan moves so that instead of going down and then back up it goes across a row and then moves down to the next row and goes across. As I feel I might get more consistent skies by doing this it would also mean I could change the exposure for the sky and then set a new one for anything else.

Rodrigo Ricardi Rodrigo Ricardi
Posted: Nov 15, 2013

Topic: Web Site and Forum / Delete

I dont se those links, i cant delete a test i did.

mippy mippy
Posted: Nov 14, 2013

Topic: General Gigapanning / Aperture Priority

Hi there,

just wondering if you’d had any experience in Aperture Priority.

I am looking at shooting 2 gigapans per day, directly after one another, for a month, remotely, and need to decide whether to use aperture priority or one manual exposure setting for the whole month.

I have read that using Aperture Priority sometimes creates stitching problems.

Bracketing exposures is not an option due to file storage limitations.


Bart Tecter Bart Tecter
Posted: Nov 11, 2013

Topic: General Gigapanning / Remote triggering of Gigapan Epic Pro

I am having the same problem but perhaps I have misunderstood. When you press the remote it starts the process of taking the panorama but does not trigger the shutter for each individual photo?

Is there any way (aside from disconnecting the camera’s shutter release from the gigapan pro) to have the remote simple release the shutter for each photo and then have the system advance to the next image? This is what I am looking to do so that I can check focus for each image and then release the shutter without touching the gigapan pro or camera and possibly introducing vibration

Glen David Short Glen David Shor...
Posted: Nov 9, 2013

Topic: Gigapan Brand / Gigapan Support

The good news in that article is at the end: “We’re introducing a new product this spring and some new software next quarter.”

Ron Schott Ron Schott
Posted: Nov 8, 2013

Topic: Gigapan Brand / Gigapan Support

In case you’re wondering why you haven’t had any replies from GigaPan staff recently… well, the cat is now out of the bag: http://www.oregonlive.com/business/index.ssf/20…

Jimmy Smith Jimmy Smith
Posted: Nov 7, 2013

Topic: Web Site and Forum / New Viewer: Default View Unacceptable

Here I recommend two useful viewers that can display stored graphical images and often handle various graphics file formats. Such viewers usually render the image according to properties of the display such as color depth, display resolution, and color profile. They give maximal flexibility to you by providing a direct view of the directory structure available on a hard disk.

“Web Image Viewer”:http://www.rasteredge.com/how-to/vb-net-imaging/create-web-viewer/
“Windows Image Viewer”:http://www.rasteredge.com/how-to/vb-net-imaging/create-windows-viewer/

Pelle Jacobsson Pelle Jacobsson
Posted: Nov 1, 2013

Topic: Stitch / Buy gigapan stitch software

How do I buy the stitch software at USD 79 as mentioned in the store? I have made the trail of 14 days and are very happy – but now I dont understand how to buy, and I have made several mails to gigapan but nobody answers.

Please help…

Eliza Maher Hasselquist Eliza Maher Has...
Posted: Nov 1, 2013

Topic: Web Site and Forum / Problems with the Forum

I agree with this. I just posted something in the “Gigapans for science and monitoring” group and expected that I would get an email notifying me that someone had posted something in the forum. But nope. This forum is essentially not active and this may be one of the reasons. I think it should be pretty easy to remedy this…

Douglas Robertson Douglas Roberts...
Posted: Oct 31, 2013

Topic: Memberships / Print and service fail

RE: Case # 17489 Created: Service‏

From: Douglas Robertson (citizendoug@hotmail.com)
Sent: Sat 10/26/13 9:26 PM
To: Gigapan Inc. (cases.926193.19312_incoming_112407.17a435a4ae@c…)
So no response on this ticket yet. The problem is that once, when I started this process, “Buy a Print” buttons were obviously displayed. They are not now visible. When I log on, there appears a ‘buy a print’ tab with the edit tabs at the bottom. I recently found the pricing section in the membership section of the site, and I can apparently post a link to that page, but there is no obvious way to direct the visitor to my profile or gallery to the purchase page via a labeled hot button. This is also true on the print gallery page. Other gigapans have a buy a print button. My gigapans do not.

Is there something wrong here or what? Please respond.

Douglas Robertson


Date: Fri, 18 Oct 2013 19:50:45 -0700
From: customerservice@gigapan.com
To: citizendoug@hotmail.com
Subject: Case # 17489 Created: Service

Thank you for contacting Gigapan Inc. Customer Support.
Your request for assistance has been received. Case #17489 – “Service” has been created for you. A member of our customer care team will respond to your case as soon as possible.

Click here to update the Case online, or reply to this e-mail

Message History I would like to know why people are not able to buy my prints. I am paying for this membership service service. I have mailed my tax documents. I have applied via your revenue sharing agreement. I am advertising this ability. There has been no contact regarding revenue sharing. There has been no information about setting prices. My panos are appearing on your print gallery page. Please contact me immediately with information to resolve this issue. Douglas Robertson
Andrey Sazikin Andrey Sazikin
Posted: Oct 31, 2013

Topic: Stitch / GigaPan Stitch.Efx

Please tell me how can I buy GigaPan Stitch.Efx and how can I use Your Unique Coupon Code which I have got with GigaPan Epic 100, I cannot add it to my cart.

Dan McIver Dan McIver
Posted: Oct 30, 2013

Topic: Gigapan Brand / Gigapan Support

Hi Folks
I have been following these forums for a while now without ever posting. I purchased an Epic Pro a few months ago but due to work have not had much opportunity to use it. I also own a Promote Control and would like to try Pano HDR with this combination. This brings about two issues for me. The first being that I don;t know which cable I need to connect the two pieces of equipment and the second being where can I purchase such a cable. I had a small camera bag with filters and cables stolen. It had all my extra Epic pro cables in it so I am kinda starting from scratch. I have tried support for this issue and they have not responded to three requests over the last three weeks…OK the third request just went in today but this does not seem like the best support for the people using this equipment.
If this is not the place for this message please let me know and I will move it.
Thanks in advance

Jimmy Smith Jimmy Smith
Posted: Oct 29, 2013

Topic: Photo Editors / Need to annotate gigapans

Using an image annotating library, you are able to adjust various image annotation settings with this VB.NET library component. You can freely control the annotation shapes, the outline size (width and height), color, and also font style / size for the text annotation. All image annotations can be accurately located to any area of the image by specifying the coordinates.


Jason Buchheim Jason Buchheim
Posted: Oct 27, 2013

Topic: General Gigapanning / Underwater Panoramas

Had a great Google Group Hangout with some very inspiring underwater panographers today. Watch this video to learn about the creator of the Catalin SeaView (google streetview underwater), the National Geographic Underwater ‘Gigapan’, Stereoscopic panoramas, the Handipan iOS app, and making full spherical underwater panoramas with a GoPro Hero 3.


With Gavin Ferrol, Aaron Spence, Richard Cheser, Jason Buchheim, Thomas Hayden and Corey Jakowlski

Some links to the content:


This is from episode 2 of The Panographers http://thepanographers.com/

Joseph Saracino Joseph Saracino
Posted: Oct 27, 2013

Topic: Embedding / Embedding Sample Code -- fullscreen, snapshots, large views

From the code, it looks like file_get_contents() is failing for some reason. This may be a security restriction of your hosting provider, but it’s hard to tell without poking around at the code on your site.

You could try printing out the return value to see what it’s actually returning from this function (eg, change $id to $contents in the error handling block).

If that doesn’t provide any more clues, my recommendation is to follow-up with your hosting provider and ask if they have any policies regarding this function.

— Joe

Bernhard Schmitz Bernhard Schmit...
Posted: Oct 27, 2013

Topic: Embedding / Embedding Sample Code -- fullscreen, snapshots, large views

Hi great work!! I like it very much but I can use it only on my local system. If I store it on my website I only get a white screen and an entry in my error log from my hosting company ([Sun Oct 27 19:51:03 2013] [error] [client] PHP Fatal error: invalid gigapan id = in /is/htdocs/wp11004771_HAUG7FK626/www/own/bschmitz/gigapans/gigapan.large/parse_gigapan_json.php on line 20). It seemed for me that the ID for example 142626 which is one of my picture is not handled correct. So please could you provide me with some instruction wich PHP setting are neccessary and which values do I have to enter.
I use the same PHP version local 5.3.26 as my provider does.

Thanks Bernhard

Joseph Saracino Joseph Saracino
Posted: Oct 22, 2013

Topic: Embedding / Embedding Sample Code -- fullscreen, snapshots, large views

Hi Miha — I think the issue is that you need to force use of the new SeaDragon viewer.

There’s a javascript variable “forceShowSDViewer” that can be set to “true”. I’ve written up some small details about this in the wiki on the github repo:

— Joe

The Gigapanographer Currently Known as "Kilgore661" The Gigapanogra...
Posted: Oct 22, 2013

Topic: Embedding / Default zoom?

I’ve automated some of this. See http://kilgore661.blogspot.co.uk/2013/10/choosi…

The Gigapanographer Currently Known as "Kilgore661" The Gigapanogra...
Posted: Oct 22, 2013

Topic: Web Site and Forum / New Viewer: Default View Unacceptable

I got fed up with the horrible (imo) way the new viewer unneccessarily hides the bottom of your gigapan with a black bar, and I wanted to solve the problem of showing someone an initial view of my gigapans in the way I wanted them to be seen. So I made a tool that helps me to do this: http://kilgore661.blogspot.co.uk/2013/10/choosi…

John   Gleason John Gleason
Posted: Oct 22, 2013

Topic: Products / What's up with the Gigapan store?

I was just trying to order a print. Same problem, nothing added to the cart.

Posted: Oct 22, 2013

Topic: Products / What's up with the Gigapan store?

Order Number: 111-10583

I received confirmation of shipment.

Parcel arrived in Russia.

panorame slovenije panorame sloven...
Posted: Oct 22, 2013

Topic: Embedding / Embedding Sample Code -- fullscreen, snapshots, large views

Hi Joseph,
i have instaled your lates code from github,
but the visible controls for panorama are old? Is that gigapan server issue or i have done something wrong?